At Mafasskinfood, your privacy and satisfaction are our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you purchase our products, particularly our best-selling Mafasskinfood Serum. It also includes important details about our return and delivery policies.
1. Information We Collect
When you visit our website, place an order, or interact with us, we may collect:
Personal Details: Name, email, phone number, shipping and billing addresses.
Payment Information: Collected and processed securely via third-party payment providers (we do not store your card details).
Order Details: Products purchased, purchase date, and delivery preferences.
Device and Usage Data: IP address, browser type, and pages visited to help improve our website and services.
2. How We Use Your Information
We use the information we collect to:
Process and ship your orders quickly and accurately.
Provide order updates and customer support.
Improve our website, marketing, and customer experience.
Comply with legal obligations and prevent fraud.
3. Delivery Policy
We aim to deliver your Mafasskinfood Serum within 2 to 3 business days after order confirmation. Delivery times may vary slightly depending on your location and local courier services. You will receive tracking details via email or SMS once your order has been dispatched.
4. Return & Refund Policy
We stand by the quality of our products. If you’re not fully satisfied with your purchase, you may return it within 7 days of receiving it, provided:
The item is unopened, unused, and in its original packaging.
You notify us via email within 7 days of delivery.
You provide proof of purchase.
To request a return, contact us at [insert email], and our support team will guide you through the process. Refunds will be processed once the returned item is received and inspected.
5. Sharing Your Information
We do not sell or trade your personal information. Your data may be shared only with trusted service providers (like payment gateways and delivery partners) to fulfill your orders or comply with legal requirements.
6. Your Rights
You may request to:
Access, update, or delete your personal data.
Opt out of marketing communications at any time.
Please contact us at [insert email] for any data-related requests.
7. Data Security
We use industry-standard security measures to protect your personal data from unauthorized access or misuse. Your payment and personal details are handled securely throughout the order process.
8. Contact Us
If you have questions about this Privacy Policy, our return process, or your order, feel free to contact us:
Email: info@mafasskinfood.com
Business Hours: 24 hours
Address: Iqbal Town
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.
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